Reigate Car Hire Privacy Policy

Data We Gather

We gather and manage various forms of personal information, including:

Your Information Usage

Your personal information is utilized for these key purposes:

• Service Execution (Contract Fulfillment):
  • Managing your car rental bookings and agreements is a key focus. We verify your identity to confirm compliance with our rental criteria. Our team oversees the collection and return of vehicles, ensuring a smooth experience. We handle payment processing, including deposits and any applicable charges, to streamline the rental process.
• Customer Communication (Legitimate Interest and Contract Fulfillment):
  • Distributing booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any updates to our services or policies.
• Marketing Consent and Legitimate Interest in Reigate:
  • We will send you promotional offers, newsletters, and service updates if you have agreed or we have a legitimate reason. You can opt out at any time.
• Service Enhancement for Our Customers:
  • Assessing website interactions to refine user experience and service efficiency. Conducting research to improve our vehicle offerings and overall service quality.
• Regulatory Adherence (Legal Responsibility):
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud while maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Data Sharing Policy

Sharing Your Information

• Local Partnerships and Service Providers: We work with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, changes, disclosure, or loss. This includes using encryption, access controls, secure servers, and conducting regular security evaluations. Nonetheless, no method of internet transmission or electronic storage is entirely risk-free.

Data Retention Practices

We retain your personal information solely for the duration needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The length of time we keep specific information varies based on its nature and the context in which it was processed.

Your Rights in Reigate

Your rights under UK data protection law in Reigate

• Accessing Your Information: Request a copy of your personal information records.

Contact us to exercise your rights.

Cookies and Tracking Policies

Our website employs cookies and similar technologies to improve your browsing experience, analyze visitor traffic, and customize content. You have the option to adjust your cookie preferences in your browser settings at any time. Your choices can enhance your interaction with our site.

Policy Revisions

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our privacy practices.

Reigate Car Hire Contact

For inquiries regarding this Privacy Policy or our data practices, please reach out to us.