Welcome to Reigate Car Hire. These Terms of Service outline your use of our website carhirereigate.co.uk and our vehicle rental offerings. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle pickup. This agreement outlines the terms, conditions, insurance information, fees, and your obligations related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Requirements for Vehicle Rental
- To hire a vehicle in Reigate, you must be at least 21 years old, although age restrictions may differ based on the vehicle type. Drivers under 25 may incur extra charges. A valid driving licence, appropriate for the vehicle category and held for the duration outlined in the Rental Agreement, is required. Please present valid identification and proof of your current address, as well as payment information and a security deposit. Additional conditions may apply as specified in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, by telephone, or directly at our Reigate office. A deposit may be necessary to confirm your booking. Full payment along with a security deposit is generally required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, a thorough inspection is required to identify and report any pre-existing damage without delay. A vehicle condition report will be filled out and signed by both parties. Upon returning the vehicle, it should be in the same condition as when it was collected, subject to reasonable wear and tear. Any new damage will be evaluated and charges applied accordingly. The vehicle must be returned with the same fuel level as received; refueling charges will apply if it is returned with less fuel. Late returns may incur extra fees, so please inform us promptly if you foresee a delay. You will be responsible for any parking fines, traffic violations, or other charges accrued during your rental, plus a handling fee.
Insurance and Liability Policies
- All rentals include basic third-party insurance. You can find comprehensive coverage details and the excess amounts in your Rental Agreement. Additional insurance options may be available to lower your financial liability, and we encourage you to review them closely. You remain liable for any damage or loss up to the insurance excess amount unless additional insurance is purchased. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies depend on the type of booking and the notice period provided. For detailed information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows could incur additional charges.
7. Restricted Activities
Prohibited vehicle uses:
- The vehicle must not be used for any illegal activities or purposes. This includes racing, rallying, off-roading, or any other dangerous driving practices. Transporting hazardous materials is prohibited. Sub-letting the vehicle or allowing unauthorized drivers is not allowed. Driving under the influence of drugs or alcohol is strictly forbidden. The vehicle should only be used as intended, adhering to passenger and weight limits. Driving beyond the agreed geographical boundaries without proper authorization is also not permitted.
Breach of these terms may lead to rental termination and extra fees.
Liability Limitations
To the fullest extent allowed under English and Welsh law, Car Hire in Reigate will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
9. Applicable Law
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts in England and Wales.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Reigate Car Hire Services
Riverside Way, Reigate RH2 7RD, UK
Contact Number::
441483677073